Your purchases made on Stravaga.shop are delivered by our partner DHL from Monday to Friday from 9.00 to 19.00, excluding national and local holidays. We use the Express Service in Italy, while for international shipments there is also a Standard delivery option. Times will vary according to the destination country of your order.

NATIONAL 

DHL EXPRESS:

delivery within 1-2 working days

EUROPE

DHL ECONOMY SELECT: delivery within 3-5 working days

DHL EXPRESS: delivery within 1-2 working days

 WORLDWIDE

We also deliver outside the European Union. For some non-EU countries, the goods are subject to the payment of taxes and customs duties, based on the customs regulations in force.

• Typically duties and taxes are not included in the price of goods purchased online.
• When you buy goods online some or all of the goods you buy may not come from the country in which you are located.
• When the goods do not come from your own country or from a country within the European Union, the goods are subject to the payment of taxes and customs duties, based on the customs regulations in force.
• DHL pays customs duties and taxes on your behalf to Customs in advance to ensure delivery as soon as possible after importation.

Customs Duties and Charges DHL will pay the charges on behalf of the consignee, demand payment from the consignee before or at the time of delivery. The goods will be delivered to the recipient only following the payment of the charges to DHL.

NB

Shipping times should be used for reference only. "Stra-vàga" does not assume responsibility for any delays due to the existence of specific conditions or during customs clearance where foreseen. We will always do our best to reduce possible delays in the delivery of your order.

ORDER TRACKING

After placing an order, you will receive an e-mail containing the shipment identification number, through which you can track your order on the DHL website.